1.Be proactive
  • do not assume the health system will act
  • before leaving hospital get a phone number to call if things are not going smoothly at home
  • learn what services to expect and who to contact if the services are not forthcoming
  • understand what changes to expect during your recovery

2.Communicate with formal caregivers
  • keep them appraised of your progress and needs
  • ask questions when your caregiver arrives for service
  • ask what you or your family can do to support the recovery process

3.Knowledge
  • learn as much as possible about the medical problem you have, its treatment, and your expected level of functioning after complete recovery

4.Wait time
  • find out what the ideal schedule of treatment should be before services arrive (i.e., when should services be expected)
  • write the timeline down so you can refer to it during recovery

5.Needs based services
  • before leaving the hospital find out what home services would be essential to promote recovery and what indirect services (e.g., home cleaning) might be available