Using content analyses of the stakeholder interviews, the following seven themes or elements of continuity of care have been identified.

Theme	Definition
Stakeholder Knowledge and Communication	Everybody, including the patient, is working together in a co-ordinated fashion to ensure that care providers and patients are aware of and understand the patient's situation, condition and needs.
Uninterrupted Delivery of Care	No gap in services or in meeting health needs, including follow-up.
Waiting Time	The patient does not have to wait long for services/care.
Access to Needs-Based Health Services	The patient has access to the same services in the hospital and in the home. The services are effective in meeting the patient's needs.
Perception of Good Care	The patient feels that he/she is receiving good quality care.
Care Provider Attitudes and Competency	The care providers act in a friendly and professional manner toward the patient.
Consistency of Care Providers	The patient is receiving care from the same providers throughout the care process.

Click here for cell frequencies of elements by stakeholder groups.